Shopify Agency New York:
Working With New York Brands
We work with Mountainside Medical, a medical ecommerce brand based in New York, on email marketing, technical SEO, and Black Friday strategy. If you run a Shopify store in New York and want a team that already understands your market, this is a good place to start.
Webrex is a Shopify Plus growth agency working with 300+ stores worldwide, and one of our longest-running, best-documented partnerships is with a New York brand: Mountainside Medical. As an ecommerce agency, we can actually verify that every number on this page traces back to a published case study, not a pitch deck.
That track record matters if you are searching for a Shopify agency in New York because it shows we already understand your market. We have handled US healthcare and medical ecommerce compliance (Mountainside sells restricted, age-verified products), worked East Coast hours alongside a New York team, and scaled email, SEO, and paid media for a high-SKU-count US store at Shopify Plus level.
If you run a Shopify or Shopify Plus store in New York and you are comparing agencies, this page exists so you can check the receipts before you book a call.
Shopify agency New York brands can trust for real growth work
What we did for a New York brand
Mountainside Medical is a Shopify Plus medical supply distributor based in New York.
| Area | What we did | Result |
|---|---|---|
| Email marketing | Full audit and rebuild of a broken email system, 8 specific fixes | Email revenue grew from $47K to $101K in 12 months |
| Technical SEO | 5-phase technical fix across crawlability, indexing, and site structure | 73,000+ organic clicks added in 90 days |
| Black Friday / BFCM | Discount strategy and email segmentation built for their catalogue | $370K revenue over the BFCM period |
| Conversion (CRO) | Fixed a 60% checkout drop-off point | Checkout completions recovered |
| Google Ads | 4 campaigns rebuilt and optimised | 699% ROAS |
| Shopify Flow | Automated customer verification for restricted products | Compliant, hands-off age/ID verification at checkout |
What we bring to New York brands
SEO & traffic growth
Technical SEO, on-page SEO, and Google Ads — the same approach that added 73,000 clicks for Mountainside in 90 days.
Conversion & store development
CRO, custom Shopify development, and UI/UX design for stores that need to convert a serious volume of B2B and B2C traffic.
Retention & email
Email marketing automation and customer segmentation, built for a client where this alone doubled revenue.
Shopify Plus & compliance
Flow automation, restricted product handling, B2B pricing rules — the operational layer larger New York stores actually need.
Why New York brands work with us
We already handle the two-sided complexity
Mountainside is 50/50 B2B and B2C with restricted products. If your store has similar complexity (wholesale plus retail, age verification, compliance), we are not learning that on your dime.
Timezone overlap
Our team works East Coast hours, so you are not waiting overnight for a reply.
Shopify Plus depth
We run nine of our own apps on the Shopify App Store, so Flow automations and Plus-specific features are day-to-day work for us, not a special request.
We show our numbers
Every figure on this page is from a published case study, not a claim. You can read the source data yourself before you book a call.
Most stores sell one way or the other. Mountainside doesn't. Half their orders come from individual buyers, half from businesses ordering in bulk, and it all runs through one Shopify Plus setup with different pricing rules for each side.
That's the kind of work Webrex should be able to handle without blinking. As a b2b ecommerce agency as well as a consumer-facing one, we've built the wholesale pricing tiers, the bulk order flows, and the account-based logins that a two-sided store like this needs, on top of the regular storefront experience a normal shopper sees.
If your store sells to both businesses and everyday customers, and your current setup treats that as an afterthought, this is the part of our work with Mountainside worth asking about on the call.
Shopify Plus partner for B2B and B2C brands
Selling medical supplies online isn't the same as selling t-shirts. Some products need age or ID verification before checkout. Some need extra disclaimers. Some can't even be shown to every visitor. Get the medical web design wrong and you either scare off legitimate buyers with too much friction, or you skip the safeguards and open yourself up to real compliance problems.
We handled all of that for Mountainside. The healthcare website design work covered product pages that explain restricted items clearly, a Shopify Flow setup that checks ID before checkout instead of after, and a layout that doesn't feel like a hospital form to browse. The result held up well enough to support $47K to $101K in email revenue growth and the traffic increase covered above.
If you sell medical, health, or age-restricted products on Shopify, this is the same playbook.
Medical and healthcare ecommerce website design
Is this a fit?
Good fit if you
- Run a Shopify or Shopify Plus store based in New York, or serving the New York/tri-state market
- Have B2B and B2C complexity, restricted products, or compliance requirements
- Want a team that works your timezone and has already solved problems like yours
- Are evaluating agencies and want to see real, sourced results before a sales call
Not a fit if you
- Want an agency that is physically local and meets in person regularly. We work remotely with clients everywhere, including New York
- Have a brand new store with no traffic yet and need someone very cheap to just get it live
- Are looking for a single, one-off task rather than an ongoing growth partner
Shopify agency New York: FAQ
Do you work with Shopify stores in New York?
Yes. Mountainside Medical, a medical ecommerce brand based in New York, is one of our longest-standing clients. We have worked on their email marketing, technical SEO, conversion rate optimisation, Google Ads, and Shopify Flow automation.
Sources: Email marketing, Technical SEO, CRO, Google Ads, Shopify Flow
What results have you delivered for a New York client?
For Mountainside Medical: email revenue grew from $47K to $101K in 12 months, technical SEO fixes added 73,000+ organic clicks in 90 days, and one Black Friday campaign generated $370K in revenue.
Sources: Email revenue case study, Technical SEO case study, BFCM case study
Can you work with my New York-based team on our timezone?
Yes, our team overlaps with East Coast working hours for calls, support, and campaign turnarounds.
Are you based in New York?
No, we are not a local New York agency. We are a Shopify Plus growth agency working with stores across the US, UK, and Australia, including New York-based brands. We work remotely and overlap with East Coast hours.
Do you have experience with medical or restricted-product ecommerce?
Yes. Mountainside Medical sells age-restricted and regulated medical supplies, split roughly 50/50 between B2B and B2C. We built their customer verification flow using Shopify Flow and handled their SEO and email marketing within that compliance context.
Sources: Shopify Flow verification case study
Want the same results for your store?
Book a free Shopify audit. We'll find what's holding your store back, no pressure to sign anything.